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CTSI-Global: Carrier Agnostic Logistics Solutions

Operational functionalities of logistics have extended to various areas including integrated planning, intelligent shipping, instant delivery and hassle free product return. To provide adaptable logistics services that support core shipping operations, CTSI-Global took one step further with their valuable and cost saving logistic solutions. Headquartered in Memphis, TN, CTSI-Global is a leading logistics technology which offers integrated solutions to manage all aspects of supply chain operation physical, informational and financial. “We offer a SaaS based Transportation Management System, FreightBill, Audit and Payment, BI Management, and Freight & Parcel Cost Reduction Services.

CTSI provides an integration platform to manage and receive all transactions associated with the inbound and outbound movement of freight“Clients can automate the shipping process, utilize workflows to make more informed decisions,track the status of orders and shipments, manage by exception, and utilize BI to identify trends and areas for improvement,” asserts Miller.

CTSI-Global enables unparallel access to transportation data through their state-of-the-art web based, on-demand TMS (Transportation Management System). TMS has a multi-tenant architecture which streamlines manual processes, improves performance levels, increases real-time order visibility and reduces transportation costs.

CTSI-Global’s BI capability is based on SQL database to enable vendors obtain instant access to data and identify developments in logistics operations. “We receive data from carriers, ERP systems and suppliers which can be made available to authorized users,” says Miller. The company’s innovative dashboards combine third party dashboard applications that are integrated within their system and provide a combination of operational and strategic reporting capability.
In addition, CTSI-Global has more than 100 weekly, monthly, quarterly and annual reports in any aspect of logistics operation. Clients can choose from these reports or can customize reporting.“We have executive dash boards and modeling tools that allow clients to not only track historical trends, but to perform “what if analysis” and focus on predictive analytics. Our special work assignment team (SWOT)comprises of senior level business analysts and technical analysts who work with clients during an on boarding process to create, KPI’s specific to the customer’s transportation network” adds Miller.


The company partners with third-party logistics providers (3PLs) to give them competitive advantage with a SaaS supply chain solution


CTSI-Global’s domain experts work hand in hand with engineering teams to deliver client specific solutions. As an example, one of their clients in the logistics industry is responsible for packaging and distribution of DVDs for most of the major motion picture industry. In the case of important releases,the client has to deal with over million orders that have to be delivered within a two or three days delivery window. As a Logistics Service Provider, their customer requires that 99 percent of orders be delivered either on or before the due date. To meet such as tight window all orders need to be tracked, exceptions identified, and delivery commitments met. To accomplish the task, CTSI integrated with the customer’s ERP and inventory management systems, multiple suppliers, and numerous carriers to create a centralized data warehouse with one version of the truth. CTSI then utilized workflow engines and web based dashboards to easily enquire and track a large number of orders. This solution improved client’s service level requirement to their customerand providednew business opportunities for client.Josh M.